Join our support team to help clients manage their services and answer questions. Excellent communication skills required.

• Serve as the first point of contact for client inquiries via email, phone, and chat.
• Assist clients with scheduling, billing, and using the Eden portal.
• Troubleshoot issues and escalate them to the appropriate team when necessary.
• Gather client feedback to help improve our services.

• 2+ years of experience in a customer service or support role.
• Excellent written and verbal communication skills in both Hebrew and English.
• Patient, empathetic, and passionate about helping people.
• Familiarity with CRM software is a plus. A love for gardening is an even bigger plus!