Customer Experience
Client Support Specialist
Full-time
Israel - Remote
Job Description
As a Client Support Specialist, you'll be the voice of Eden, providing exceptional service and support to our valued clients via phone, email, and chat.
Responsibilities
- Troubleshoot client issues and escalate to the appropriate team when necessary.
- Gather and relay client feedback to improve our services.
Qualifications
- 2+ years of experience in a customer service or client-facing role.
- Patient, empathetic, and passionate about helping people.
- Familiarity with CRM software is a plus.
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